Receptionist job at Dalata Hotel Group in Manchester, United Kingdom

Dalata Hotel Group • Anywhere • Human Resources
Part-time Mid

Description

Title: Receptionist (part time)

Location: Manchester UK United Kingdom

Part time

Salary/Benefits Competitive Salary
Contract type Flexi-Part Time

Benefits

Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata-owned hotels
30% off Friends & Family rate
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Job:

Greet and welcome guests as they arrive at the hotel.
Register guests and process their payments.
Respond to any inquiries guests may have about in-house facilities and local tourist information.
Ensure the security of room keys.
Update all guest information in the computer system.
Take and confirm reservations for guests

What You'll Need:

Excellent customer service skills.
Ability to work independently and take initiative.
Outstanding communication skills.
Capability to remain calm and perform well under pressure.
Experience in 3/ 4-star hotel is desired but not essential