PRO (Public Relation Officer)
Full-time
Mid
Description
We are looking for an experienced PRO / Government Relations Officer to handle all UAE government transactions for the company, with a strong focus on CICPA applications. The candidate must be Arabic speaking and have proven hands-on experience managing CICPA, labour (MOHRE), immigration (ICP/GDRFA) and all related PRO duties.
Key ResponsibilitiesCICPA (Mandatory Core Responsibility)
• Handle CICPA applications, renewals, approvals, updates, and follow-ups for employees.
• Coordinate directly with CICPA / local authorities to ensure fast processing and compliance.
• Maintain CICPA records, status tracking, and documentation control.
• Resolve CICPA issues such as delays, missing requirements, re-submissions, and rejection cases.
Labour & MOHRE Transactions
• Manage all MOHRE processes, including:
• Work permits, labour contracts, renewals, amendments
• Work permit cancellations and employee status updates
• Support HR with labour-related requirements and compliance matters.
Immigration / Visa Processing
• Handle employee immigration transactions including:
• Entry permits, visa stamping, renewals, cancellations
• Medical appointments, Emirates ID applications, biometrics scheduling
• Coordinate with ICP / GDRFA, typing centres, and government service centres.
General PRO Duties
• Maintain accurate tracking of employee documents and government transactions.
• Ensure renewals and compliance for company-related documents (when required).
• Prepare regular status reports of pending and completed applications.
• Handle urgent government-related tasks assigned by management.
Requirements (Must-Have)
✅ Proven UAE PRO experience with CICPA processing (mandatory)
✅ Arabic speaking is mandatory (able to communicate with authorities professionally)
✅ Strong knowledge of UAE portals and processes (MOHRE, ICP, GDRFA)
✅ Strong follow-up skills and ability to close tasks fast
✅ Organized and detail-oriented (document control & tracking)
✅ Can work under pressure and meet deadlines
Preferred:
• UAE Driving License
• Experience handling large manpower / multi-visa transactions
Salary & Benefits
Salary package will be discussed based on experience and capability.
Visa, medical insurance, and benefits as per UAE Labour Law.
Job Type: Full-time
Experience:
• CICPA related: 2 years (Required)
Language:
• Arabic (Required)
Key ResponsibilitiesCICPA (Mandatory Core Responsibility)
• Handle CICPA applications, renewals, approvals, updates, and follow-ups for employees.
• Coordinate directly with CICPA / local authorities to ensure fast processing and compliance.
• Maintain CICPA records, status tracking, and documentation control.
• Resolve CICPA issues such as delays, missing requirements, re-submissions, and rejection cases.
Labour & MOHRE Transactions
• Manage all MOHRE processes, including:
• Work permits, labour contracts, renewals, amendments
• Work permit cancellations and employee status updates
• Support HR with labour-related requirements and compliance matters.
Immigration / Visa Processing
• Handle employee immigration transactions including:
• Entry permits, visa stamping, renewals, cancellations
• Medical appointments, Emirates ID applications, biometrics scheduling
• Coordinate with ICP / GDRFA, typing centres, and government service centres.
General PRO Duties
• Maintain accurate tracking of employee documents and government transactions.
• Ensure renewals and compliance for company-related documents (when required).
• Prepare regular status reports of pending and completed applications.
• Handle urgent government-related tasks assigned by management.
Requirements (Must-Have)
✅ Proven UAE PRO experience with CICPA processing (mandatory)
✅ Arabic speaking is mandatory (able to communicate with authorities professionally)
✅ Strong knowledge of UAE portals and processes (MOHRE, ICP, GDRFA)
✅ Strong follow-up skills and ability to close tasks fast
✅ Organized and detail-oriented (document control & tracking)
✅ Can work under pressure and meet deadlines
Preferred:
• UAE Driving License
• Experience handling large manpower / multi-visa transactions
Salary & Benefits
Salary package will be discussed based on experience and capability.
Visa, medical insurance, and benefits as per UAE Labour Law.
Job Type: Full-time
Experience:
• CICPA related: 2 years (Required)
Language:
• Arabic (Required)