Home Delivery Specialist (Driver)

Neptune • Swindon • Human Resources
Full-time Mid

Description

At Neptune, we're building something truly special - not just in our beautiful, design-led products, but in the care, quality and passion we put into delivering them. We believe in doing the basics brilliantly and bringing a personal, human touch to every stage of the customer journey. We're looking for warm, professional and reliable Home Delivery Specialists (Driver) to join our dedicated distribution team.

As a Home Delivery Specialist, you're more than just a driver. You're a trusted face of Neptune - delivering not only our products, but a lasting impression. With every delivery, every conversation, and every carefully placed piece of furniture, you'll ensure our customers feel looked after and genuinely delighted.

What You'll Be Doing
• Deliver and install Neptune items with care, empathy, and precision inside customers' homes
• Operate delivery vehicles safely and responsibly, carrying out daily vehicle checks
• Use equipment and techniques to safely load, unload and move heavy furniture items
• Perform risk assessments at each delivery site and resolve issues when they arise
• Use handheld devices to complete delivery records accurately and efficiently
• Keep your vehicle clean and organised, both inside and out
• Communicate confidently and professionally with customers and colleagues
• Follow all company policies and safety standards
• Be a proud ambassador for Neptune in your conduct, presentation and attitude

Who We're Looking For

This isn't just a job - it's a chance to be part of a passionate, supportive and forward-thinking team. You'll be a naturally warm, helpful individual with a professional approach to customer service and a respect for the homes you visit. You will also have great communication and problem solving skills, with a calm and focused mindset when things get busy. You'll share our values of quality, service, and integrity, and take pride in every delivery, big or small. You must also have a full, clean UK driving licence with Class 1 or Class 2 and a strong track record of safe driving.

Hours of work are 40 hours per week over 4 days covering Monday to Saturday and includes 2 nights stay away per week. Salaries are competitive alongside with bonuses.

Benefits We Can Offer You
• Generous Holiday Allowance
• Life Assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and outlet discounts
• Discounted gym membership
• Competitive salary
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• Two paid volunteer days a year
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

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